Forward Dynamics Solutions

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Seamless, Secure, and Scalable Migration for Smarter Customer Management.

CRM On-Premise to Dynamics 365 Migration OR Upgrade to Dynamics 365 Cloud CRM

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Cloud-Powered, AI-Driven, Future-Ready

Upgrade, Automate, and Scale with a Modern Cloud CRM

Your on-premise CRM has served you well, but as technology advances, sticking with outdated infrastructure can slow down business growth. Migrating to Microsoft Dynamics 365 Cloud CRM provides a scalable, secure, and intelligent solution that empowers your sales, customer service, and marketing teams to work more efficiently.

At Forward Dynamics Solutions, we specialize in seamless, risk-free migrations that enable businesses to reduce IT costs, improve customer experiences, and integrate AI-driven automation. With the power of Microsoft’s secure cloud infrastructure, your business will have any time, anywhere access, continuous updates, and enhanced analytics to stay competitive.

Make the move to the cloud and unlock a smarter CRM today!
Start Your Migration Now

Why Move to Dynamics 365 Cloud CRM?

Microsoft Cloud – Enterprise-Grade Security & Reliability

Your data is protected with Microsoft’s industry-leading cloud security, ensuring high availability and compliance.

  • Active Directory integration for seamless user management
  • Built-in security monitoring, intrusion detection & threat management
  • Automatic penetration testing & multi-tenant scalability
Secure Your CRM
how to migrate NAV to Business Central
business continuity during NAV migration

Lower IT Costs & No More Maintenance Hassles

Eliminate expensive hardware, maintenance, and IT overhead with a cloud-based solution that simplifies management.

  • No costly servers or infrastructure maintenance
  • Microsoft manages system updates, security patches, and backups
  • Predictable subscription-based pricing with no hidden costs
Optimize IT Spending

Always Up-to-Date with Automatic Enhancements

Never worry about outdated software—Dynamics 365 ensures you’re always running the latest version.

  • Regularly scheduled feature and security updates
  • No downtime or large-scale upgrade costs
  • Instant access to the latest innovations and AI tools
Stay Updated & Secure
NAV-to-cloud migration with minimal downtime

Intuitive & Modern User Experience

Empower your teams with a streamlined, easy-to-use interface that works across devices.

  • Familiar Office 365-style look and feel
  • Access from any device, anywhere
  • Common Data Service for centralized data management
Enhance User Experience

New Capabilities & Features in Dynamics 365 Cloud CRM

Advanced AI-Powered Business Insights

Leverage Machine Learning and AI automation to transform customer interactions.

  • Predictive lead scoring & customer insights
  • AI-driven analytics & automated decision-making
  • Power Platform integration for workflow automation
Unlock Data Intelligence
Automated order processing & inventory tracking

Modern Sales & Customer Service Automation

Accelerate sales cycles, improve response times, and personalize customer engagements.

  • AI-based relationship insights & automated follow-ups
  • Omnichannel customer service with chat, email, and phone
  • Embedded LinkedIn & Outlook integration
Empower Your Sales Team

Expanded Functionality & Customization Options

Dynamics 365 Cloud CRM supports enhanced features and third-party integrations to fit your business needs.

  • AI Sales Insights & Relationship Assistant
  • Automated workflows with Power Automate & Power Apps
  • Role-based apps, record hierarchy, and business card scanning
Customize Your CRM
Financial records, historical transactions & master data migration

Fully Integrated Business Operations

Seamlessly connect Sales, Marketing, Customer Service, Field Service, and Finance for a unified platform.

  • End-to-end process automation across departments
  • Real-time data synchronization & collaboration tools
  • Enterprise-level visibility with Power BI dashboards
Unify Your Business

Your Migration Path – Choose the Best Approach

Direct Migration (Lift & Shift)

Move your entire CRM system to the cloud with minimal changes.

  • Fast and efficient migration
  • Preserve customizations & business logic
  • Minimal disruption to operations
Migrate Without Disruptions

Optimized Cloud Transformation

Redesign existing workflows, enhance automation, and eliminate outdated processes.

  • Improve efficiency with cloud-native functionality
  • Refine customizations for better performance
  • Leverage new features like AI & automation
Upgrade & Optimize

Fresh Start Implementation

Start fresh with a fully redesigned CRM system that aligns with modern business needs.

  • Eliminate unnecessary customizations & legacy limitations
  • Implement best practices and process improvements
  • Take full advantage of Dynamics 365’s advanced features
Rebuild with a Future-Ready CRM

Smarter CRM, Better Customer Engagement

  • AI-Driven Insights – Leverage AI-powered analytics for customer segmentation and predictive sales strategies.
  • Anytime, Anywhere Access – A cloud-based CRM ensures sales and service teams remain connected.
  • Automated Workflows – Reduce manual effort with intelligent automation for lead nurturing and customer follow-ups.
  • Integrated Business Ecosystem – Sync seamlessly with Microsoft 365 and third-party applications.
Scalable, Business-Focused Customization – Solutions designed to grow with your business

Why Choose Forward Dynamics Solutions for Your CRM Migration?

  • Microsoft Partner & Cloud Solution Provider – Experts in seamless CRM migrations
  • Customized Migration Strategies – Tailored to your business needs & goals
  • Security-First Approach – Ensuring data integrity and compliance
  • End-to-End Support & Training – From migration planning to post-go-live support
  • Proven Success in CRM Transformations – Helping businesses achieve digital transformation

Upgrade your CRM today and unlock new possibilities with Dynamics 365 Cloud!

Talk to a Migration Expert